Your first visit
Every appointment starts with a real conversation, because color that lasts begins with understanding your hair and the way you live with it. Here is how it goes.
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The consultation
We sit down first. Your hair history, your maintenance, what is realistic and what it will take. You will always know the plan before we begin.
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The work
Unhurried and precise. Good color takes the time it takes, and you will be looked after the whole way through.
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The send-off
Styled and finished, with a maintenance plan and the right products to hold your color at home.
Before you come
- Bring photosSaved inspiration helps us read exactly what you are after, and what is realistic for your hair.
- Come as you areNo need to wash beforehand. We prefer to see your hair as it actually lives day to day.
- Allow timeColor, especially lightening, can take several hours. We will give you an estimate when you book.
- First-time colorNew color clients may need a consultation first, and some services require a quick patch test.
The fine print, briefly
Cancellations
We ask for 24 hours' notice to cancel or reschedule, so we can offer the time to someone else.
Running late
A few minutes is no problem. More than 15 minutes may mean we adjust or rebook your service.
Deposits
Some longer color services ask for a deposit at booking. It comes straight off your final total.
Common questions
How do I book an appointment?
Booking is done online through our booking studio, the surest way to get the time and stylist you want. We take walk-ins when the schedule allows, but booking ahead is always safest.
Do I need a consultation before color?
For a major change, a color correction, or your first time coloring with us, yes. A short consultation lets us map tone, maintenance and a realistic plan before any work begins.
How long does balayage or highlighting take?
Color, especially lightening, can run several hours depending on your hair's length and how much lift you want. We will give you an honest time estimate when you book.
Do you do color corrections?
Yes. Color correction is booked by consultation only, so we can assess the hair and plan the work properly.
What if I am not sure what I want?
Book a consultation. We will talk through your hair, your routine and your goals, and build a plan together.